Q: What does she cover?Margaret Cruz investigates how casino rules behave during real play. Since 2018 she has timed every step from AUD deposit to verified withdrawal, recorded KYC checkpoints, and compared stated wagering with what the cashier actually enforces across pokies, live tables, and instant-win titles.

Q: How are reviews structured?Each piece begins with licence ownership and audit references, then moves to practical signals players feel on mobile: RTP visibility, volatility labels that match outcomes, filters that truly narrow results, and support aligned to AEST hours. Findings are written in clear English with steps readers can replicate.

Q: What’s her testing routine?Time the cashier and KYC in AUD, screenshot terms versus the withdrawal screen, and re-run the same flow after updates to confirm consistency. Predatory clauses are flagged with the exact trigger—rollover, staking pattern, or game category.